FancyWin Privacy Policy for Bangladeshi Players 

FancyWin is dedicated to safeguarding your personal information. This Privacy Policy outlines what data we collect when you use our services, why we gather this data, and how we utilize the information.

Information Collected

We define information that can identify an individual, including, but not limited to, first and last name, date of birth, home or other physical address, email address, phone number, or other relevant details as Personal Information (‘Personal Information’). You may be asked to provide Personal Information when you use our website, register for an account, or use our services. The Personal Information we collect may include details such as contact information (including phone number), shipping information, billing information, transaction history, website usage preferences, and feedback regarding our services. This information is stored on servers located in various places from time to time. When you interact with the services, our servers maintain a unique activity log that collects specific administrative and traffic data, including source IP address, time of access, date of access, web pages visited, language used, software crash reports, and the type of browser used. This data is vital for the provision and quality of our services. FancyWin does not collect Personal Information about you without your knowledge.

Means of Collecting and Processing Data

We may automatically gather certain data as described above and receive Personal Information when you provide it through our services or other interactions on the FancyWin site. Additionally, we may obtain Personal Information from online vendors, service providers, and customer lists lawfully acquired from third-party vendors. We might also engage third-party service providers to offer technical support, process your online transactions, and manage your account. We will access any information you provide to such vendors, service providers, and third-party e-commerce services, using your Personal Information as outlined in this Privacy Policy. Disclosure of this information to third parties outside the company will adhere to this Privacy Policy. We ensure that our arrangements with third-party service providers and online vendors safeguard your privacy.

Information Use

FancyWin uses the Personal Information we collect to deliver our services, provide customer support, conduct necessary security and identity verification checks, process online transactions, assist in third-party promotions, meet business requirements, and for other purposes related to our services. Consequently, we may share your Personal Information with our carefully selected partners (including parties with whom we have data sharing arrangements).

Your Personal Information may also be used to offer you: 

1. Promotional offers and information about our products and services; 
2. Promotional offers and information about our partners products and services to expand our offerings and enhance customer service.

Occasionally, we may request information via surveys or contests. Participation in these is voluntary, and you can choose whether to provide the requested information. This may include contact details (such as name, address, and phone number) and demographic information (such as postal code or age). By accepting any contest prize or winnings from us, you consent to the use of your name for advertising and promotional purposes without additional compensation, except where prohibited by law. Unless you opt out of receiving promotional information, we may use your Personal Information (including email and phone number) to inform you about our products, services, promotions, other gaming products (like online poker, casino, betting, backgammon), and third-party products and services we select.

Certain Excluded Disclosures

We may disclose your Personal Information if required by law or if we believe in good faith that such action is necessary to:

• Comply with any legal process served on us, our sites, or the services, or in similar legal obligations;
• Protect and defend our rights or property; or
• Act to protect the personal safety of users of the services or the public.

If, at our sole discretion, you are found to have cheated or attempted to defraud us, the company, or any user of the services, including game manipulation or payment fraud, or if we suspect you of fraudulent payment (including use of stolen credit cards) or any other fraudulent activity (including chargebacks or payment reversals) or prohibited transactions (such as money laundering), we reserve the right to share this information (along with your identity) with other online gaming sites, banks, credit card companies, appropriate agencies, and relevant authorities. For addiction prevention research purposes, data may be anonymized and passed on to the respective institutions.

Access

You can opt out of receiving promotional communications by adjusting your account settings, following the opt-out instructions in our emails, or contacting our Customer Service via email or written request.

Additionally, you may contact us to:

• Confirm the accuracy of your Personal Information.
• Update your Personal Information.
• Address any complaints regarding our use of your Personal Information.

Upon request, we will:

• Update your information if necessary, or
• Mark your information to prevent future marketing use.
• Note that we may retain your Personal Information if required by law.

Consent to Use of Electronic Service Providers

To play real money games, you must send and receive money through our services. We may use third-party electronic payment systems for these transactions. By accepting this Privacy Policy, you consent to the transfer of necessary Personal Information for transaction processing, including international transfers. We ensure these payment systems protect your privacy.

Consent to Security Review

We reserve the right to conduct security reviews to verify your registration data and use of services, ensuring compliance with FancyWin Terms and Conditions and applicable law. By using our services, you authorize us to use and disclose your Personal Information for these reviews, including international data transfers. Security reviews may involve credit reports and verifying your information against third-party databases. You agree to provide requested information or documentation for these reviews.

Fancy Win Security

We prioritize security and employ advanced techniques to safeguard information. Personal Information collected from you is stored in an encrypted, password-protected database within our secure network, supported by state-of-the-art firewall software. Our services support SSL. We ensure that our subsidiaries, agents, affiliates, and suppliers also implement adequate security measures.

Protection of Minors

Our services are not intended for individuals under eighteen (18) years of age (or the legal age in their jurisdiction). By providing your information, you confirm that you are eighteen (18) years old or older. We actively prevent minors from accessing our services, which may include initiating security reviews. If we discover that a minor has submitted personal information, we will not accept it and will remove it from our records.

International Transfers

Personal Information collected through our services may be stored and processed in any country where we, our affiliates, suppliers, or agents have facilities. By using our services, you consent to any transfer of information outside your country, including to countries that may not have adequate privacy laws. However, we take steps to ensure that our agents, affiliates, and suppliers comply with our privacy standards regardless of location.

Cookies

When accessing our services, we may store information on your device in the form of cookies, which are small text files that record your preferences. We also use Local Shared Objects or ‘flash cookies’, similar to browser cookies, to remember details about your visits. Cookies and flash cookies cannot access other information on your computer. We use these methods to track your use of our services, monitor site traffic, improve our services, and provide relevant advertisements.

Strictly Necessary Cookies

These cookies are essential for navigating our website and using its features, such as accessing secure areas or making financial transactions. Without these cookies, our websites cannot function efficiently.

During the Registration Process

These cookies store information collected during your registration, allowing us to recognize you as a customer and provide the services you need. We also use this data to understand your online interests and enhance your experience on our platforms.

For visitors, we use cookies to collect information. Our servers use three types of cookies:

• Session-based Cookies: These are allocated to your computer only for the duration of your visit to our website. They help you move around our site faster and provide more relevant information if you are a registered customer. These cookies expire when you close your browser.
• Persistent Cookies: These remain on your computer for a set period. Flash cookies are also persistent.
• Analytical Cookies: These help us recognize and count visitors, understand how they use our services, and improve our sites.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline them. The Help menu on your browser’s menu bar provides instructions on how to prevent your browser from accepting new cookies, get notified when you receive a new cookie, and disable cookies altogether.

Flash Cookies

You can modify your Flash Player settings to prevent the use of flash cookies. The Flash Player Settings Manager allows you to manage preferences. To disallow flash cookies from all third-party content, go to the “Global Storage Settings” panel and de-select “Allow third party flash content to store information on your computer”. You can also adjust settings for specific websites via the “Website Storage Settings” panel.

If using an older version of Flash Player or web browser, the Settings Manager may not be available. We recommend updating to the latest versions. Declining cookies may prevent you from experiencing all interactive features on our sites.

Third-party Practices

We cannot ensure the protection of any information provided to third-party online sites that link to or from our services, or any information collected by third parties administering our affiliate program (if applicable) or any other program. These third-party online sites are independently owned and operated. Any information collected by third parties is governed by their privacy policy, if any.

Legal Disclaimer

The services operate on an “AS-IS” and “AS-AVAILABLE” basis, without liability of any kind. We are not responsible for events beyond our direct control. Given the complex and ever-changing nature of our technology and business, we cannot guarantee error-free performance regarding the privacy of your Personal Information and will not be liable for any indirect, incidental, consequential, or punitive damages related to the use or release of such information.

Consent to FancyWin Privacy Policy

Your use of our services signifies your agreement to FancyWin Privacy Policy. This document is our entire and exclusive Privacy Policy and overrides any earlier versions. It should be read alongside our Terms and Conditions and any additional terms posted on our platforms. We may update this Privacy Policy periodically and will inform you of these changes by posting the modified terms on our platforms. Continued use of our services following any changes constitutes your acceptance of the changes. FancyWin recommends reviewing this Privacy Policy regularly.